Innerrise Wellness India Pvt Ltd
GST No: 27AAICI8151R1ZR
At Innerrise Wellness India Pvt Ltd (Founded by Afsana Shaikh & Ashpak Shaikh), your satisfaction is our priority. Every product is carefully inspected and securely packed to ensure it reaches you in perfect condition. Please read our policy regarding cancellations, returns, and refunds.
Order Cancellation (Before Shipping)
- Orders can be cancelled within 24 hours of placing the order or before the status is marked as “Shipped”, whichever is earlier
- Once the order is processed and dispatched, cancellation is not possible
In-Transit & Shipping Policy (Strict)
🚫 No Cancellation or Refund During Transit
- Once an order is shipped and a tracking ID is generated, it cannot be cancelled or refunded
- This applies to both domestic and international orders
📦 Proof of Shipment
- Official shipment proof is shared with payment gateways upon dispatch
📌 Delivery Requirement
- Refund or exchange requests can only be initiated after the product is delivered to the customer
⚠️ Chargeback Policy
- Any chargeback or payment dispute raised while the shipment is in transit will be legally contested using shipping proof and this policy
Return, Exchange & Refund Policy (15 Days)
We offer a 15-day return, exchange, or refund policy from the date of delivery.
✅ Return Eligibility
- Product must be unused, unworn, and in original condition
- All tags, packaging, and accessories must be intact
🔍 Quality Check
- All returned items will undergo a quality inspection
- Used, damaged, or incomplete products will not be accepted
🔄 Exchange Policy
- Exchanges are subject to stock availability
💰 Refund Process
- Refunds are processed after successful quality check
- Amount will be credited to the original payment method
International Orders Policy
- Returns are accepted only if the product is defective or incorrect
- Refunds will be processed only after the product is returned or declared lost by the courier
- Shipping charges, customs duties, and taxes are non-refundable
Important Notes
- Products once used are not eligible for return
- Customers must report issues within 48 hours of delivery
- Reverse shipping charges may apply in certain cases
Contact for Support
🇮🇳 India Support
📞 Call/WhatsApp: +91 – 9653237685
📧 Email: exp.innerrisewellnesspvtltd@gmail.com
🌍 International Support
📞 Call: +91 – 9653237685
📧 Email: support@innerrisewellness.com
Business Address (India)
SHOP NO 02, GULMOHAR VALLEY OF FLOWERS,
Sinnar, Maharashtra 422103, India
International Address
Corporation Trust Center
1209 North Orange Street
Wilmington, Delaware 19801
United States