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Shipping & Delivery Policy

Innerrise Wellness India Pvt Ltd

GST No: 27AAICI8151R1ZR


Shipping Address

Customers must provide a complete and accurate shipping address at the time of placing the order.

  • Address changes can be requested before dispatch only
  • Once the order is shipped, address modification will not be possible

Package Acceptance Guidelines

For a safe and secure delivery experience:

  • Do not accept packages that appear damaged, tampered, or opened
  • Always verify the package condition before accepting
  • In case of any issue, refuse delivery and contact us immediately

Failed Delivery Attempts

If the recipient is unavailable:

  • Our courier partner will attempt delivery up to 3 times
  • If delivery fails, the order will be returned to us

⚠️ Re-shipping charges will be applicable and must be paid by the customer.


Order Processing & Dispatch Time

  • Orders are processed within 24–48 working hours after confirmation
  • Dispatch may be delayed during high-demand periods, sales, or holidays

Delivery Timeline – India

  • Estimated delivery time: 3 to 7 business days
  • Delivery timelines may vary based on location and external factors such as weather, holidays, or courier delays

Shipping Charges – India

  • Free shipping is available on most orders across India
  • For remote or non-serviceable locations, additional charges may apply
  • Customers will be informed before dispatch in such cases

Shipping Partners

We ship all orders through reliable and trusted logistics partners.

  • Secure packaging for all products
  • Shipments are monitored to ensure safe delivery

Cash on Delivery (COD)

  • COD is available for orders between ₹500 to ₹10,000
  • Please keep the exact amount ready at the time of delivery
  • COD availability depends on location and courier serviceability

International Deliveries

We offer international shipping to selected countries.

  • Shipping charges and estimated timelines are shown at checkout
  • Customers are responsible for customs duties, taxes, and import charges
  • Delivery timelines: 10 to 20 business days (may vary due to customs processing)
  • We use trusted international courier services for all shipments

Important Note for International Orders

  • Orders once shipped cannot be cancelled
  • Returns are not accepted unless the product is defective or incorrect
  • Issues must be reported within 48 hours of delivery

Contact for Shipping Support

India Support

📧 Email: exp.innerrisewellnesspvtltd@gmail.com
📞 Phone: +91 – 9653237685


International Support

📧 Email: support@innerrisewellness.com
📞 Phone: +91 – 9653237685


Business Address (India)

SHOP NO 02, GULMOHAR VALLEY OF FLOWERS,
Sinnar, Maharashtra 422103, India


International Address

Corporation Trust Center
1209 North Orange Street
Wilmington, Delaware 19801
United States

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